Frequently Asked Questions

Every order is special to us. We ask that you to call (+1 408 684-8004), email (hello@pbpinternational.com), or set up an appointment  so we can understand your needs and wishes before you purchase. It’s quick and painless! And we’re very friendly.

Some of our gifts can ship immediately, especially if you don’t need branding. Go to Quick Ship options on our website for some ideas.

3-6 weeks depending on design, quantities, and timeliness of art approval.

Yes, just contact us.

That’s correct. Helping large organizations impact people & planet with their gifting and events is our specialty. 

Yes — 100%. This is not a “% gives back”. We’re about direct impact — changing peoples’ lives through dignified work and we vet all of our partners to ensure the highest standards.

Yes, everything is brandable except food and spa gifts. For those, we can add stickers or ribbons with your logo, if desired.

Absolutely — Just ask us. There’s no charge. 

We love custom projects! Reach out and we’ll walk you through the process.

Yes. The stories behind our gifts are our favorite thing to share.

Yes, for a small design fee. And for orders over $2500, there’s no charge. 

Absolutely

For custom or branded gifts, the minimum is $1000. For Quick Ship gifts, the minimum is $350. 

Yes, once we know your specific needs, we’ll give you accurate pricing. 

Yes. We can drop ship anywhere in the world. 

Yes, we’re old fashioned. Everyone loves a hand-written note of appreciation. Inquire for pricing. 

We can do either. Contact us for further information and kitting options.